Delivery & Pickup FAQs

Delivery FAQs

How much does delivery cost?

For all orders there is a $10 flat delivery fee for up to 10 Cases, with no minimum purchase required. Orders over 10 Cases, will attract additional delivery fees which will be charged at checkout.

How long does delivery take?

We have various delivery options to suit all occasions, from as little as 1hr to ordering up to 6 days in advance. Please select your desired delivery option upon checkout.

You can also view the available Delivery & Pickup hours for each store at checkout.

Can I track my order?

Once you’ve placed your order, we’ll send you updates via email which include your order confirmation and tax invoice.

We’ll also provide you with real time driver tracking so you can follow your order and know where it’s currently located. On the off chance we're running late, we'll contact you and let you know your revised estimated delivery time.

Can I change my delivery time?

Certainly, we understand things change, so we try to be flexible as possible by allowing you to request a new delivery time - right up until a driver has been booked and is heading to the store to pick up your order. To do this please contact Haynes Bar & Grill (the store fulfilling your order) on (08) 6269 1050.

Can my order be left unattended?

Unfortunately, we cannot leave orders unattended. The order must be accepted by the recipient as shown on the delivery receipt. The driver will also check photo ID.

Who can receive my order?

The order must be accepted by the recipient as shown on the delivery receipt. The driver will also check photo ID.

For DoorDash deliveries (QLD & VIC) the driver will need to scan your photo ID in order to finalise the delivery. If you have any concerns around this please click on the below link for Door Dash Privacy Policy and contact information.
Door Dash Privacy Policy AUS

For Uber deliveries, you as the shopper must present a valid ID to the Uber Eats delivery person, which will be securely scanned to verify that you are aged 18 or over. For more information, please visit https://t.uber.com/ID

What happens if my order arrives damaged?

Upon receiving your order, please check all items carefully. If there is a problem with your order, please contact Haynes Bar & Grill (the store fulfilling your order) on (08) 6269 1050.

Pickup FAQs

How much does pickup cost?

There is no fee for using Pickup orders. Simply select the desired time and your order will be ready to collect from your local Thirsty Camel WA store.

How quickly can I get my order?

Your order will be available for Pickup in as little as 30mins or at the time you requested at checkout.

Can someone else pick up my order?

Due to strict regulations, the person collecting the order must be the person who placed the order. You’ll also need to show photo ID upon collection

Local Delivery

We deliver to addresses in Armadale, Bedfordale, Brookdale, Forrestdale, Harrisdale, Haynes, Hilbert, Mount Nasura, Mount Richon, Piara Waters, Seville Grove, Wungong

Check your address and availability
8am 9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6pm 7pm 8pm 9pm 10pm
Monday
11am - 12pm
1pm - 2pm
3pm - 4pm
5pm - 6pm
7pm - 8pm
12pm - 1pm
2pm - 3pm
4pm - 5pm
6pm - 7pm
8pm - 9pm
Tuesday
11am - 12pm
1pm - 2pm
3pm - 4pm
5pm - 6pm
7pm - 8pm
12pm - 1pm
2pm - 3pm
4pm - 5pm
6pm - 7pm
8pm - 9pm
Wednesday
11am - 12pm
1pm - 2pm
3pm - 4pm
5pm - 6pm
7pm - 8pm
12pm - 1pm
2pm - 3pm
4pm - 5pm
6pm - 7pm
8pm - 9pm
Thursday
11am - 12pm
1pm - 2pm
3pm - 4pm
5pm - 6pm
7pm - 8pm
12pm - 1pm
2pm - 3pm
4pm - 5pm
6pm - 7pm
8pm - 9pm
Friday
11am - 12pm
1pm - 2pm
3pm - 4pm
5pm - 6pm
7pm - 8pm
12pm - 1pm
2pm - 3pm
4pm - 5pm
6pm - 7pm
8pm - 9pm
Saturday
11am - 12pm
1pm - 2pm
3pm - 4pm
5pm - 6pm
7pm - 8pm
12pm - 1pm
2pm - 3pm
4pm - 5pm
6pm - 7pm
8pm - 9pm
Sunday
11am - 12pm
1pm - 2pm
3pm - 4pm
5pm - 6pm
7pm - 8pm
12pm - 1pm
2pm - 3pm
4pm - 5pm
6pm - 7pm
8pm - 9pm

Pickup

Collect your order from the Thirsty Camel at Haynes Bar & Grill store during your chosen time.
 

8am 9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6pm 7pm 8pm 9pm 10pm
Monday
9:30am - 10am
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
10am - 10:30am
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
Tuesday
9:30am - 10am
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
10am - 10:30am
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
Wednesday
9:30am - 10am
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
10am - 10:30am
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
Thursday
9:30am - 10am
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
10am - 10:30am
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
Friday
9:30am - 10am
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10am - 10:30am
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
Saturday
9:30am - 10am
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10am - 10:30am
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
Sunday
9:30am - 10am
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
10am - 10:30am
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm